Welcome to Qbedding Store’s FAQ section! We’ve compiled answers to the most common questions about our premium bedding products and services. Whether you’re curious about delivery times, return policies, or product specifics, you’ll find the information you need below.

🛍️ Product Questions

What types of pillows do you offer?
We provide a diverse range of pillows to suit every sleep preference, including Memory Foam Pillows for contouring support, Buckwheat Pillows for natural airflow, Herbal Pillows for aromatherapy benefits, and Fiber Pillows for soft comfort.
What filling options are available for your duvets?
Our duvet inserts come in three premium materials: Cotton Duvet Inserts for breathable comfort, Silk Duvet Inserts for luxurious temperature regulation, Wool Duvet Inserts for natural warmth, and Fiber Duvet Inserts as an affordable alternative.
Do you offer complete bedding sets?
Yes! You can create coordinated bedding ensembles by combining our Duvet Covers, Pillow Shams, Sheets, and complementary accessories. Many customers purchase multiple items together for a complete bedroom refresh.
What are Summer Mattress Toppers used for?
Our Summer Mattress Toppers provide an extra layer of cool comfort during warmer months, typically made from breathable materials that help regulate temperature while adding softness to your mattress.

🚚 Delivery & Shipping

What shipping options do you offer?
We provide two convenient shipping methods:

Standard Shipping – $12.95
• Carriers: DHL or FedEx
• Delivery: 10-15 business days after dispatch
• Ideal for faster delivery of items like Memory Foam Pillows or Silk Duvet Inserts

Free Shipping
• Carrier: EMS
• Delivery: 15-25 business days after dispatch
• Available for orders of $50 or more
• Perfect for complete bedding sets and multiple items
How long does order processing take?
All orders require 1-2 business days for processing, where we carefully prepare your bedding products and ensure they meet our quality standards before dispatch.
Do you ship to my country?
We proudly ship globally! However, we’re currently unable to deliver to some remote areas and select Asian regions. During checkout, our system will automatically verify if we can deliver to your specific location.
Will I receive tracking information?
Yes! Once your order is dispatched, you’ll receive tracking information via email so you can monitor your package’s journey to your doorstep.
Important Note: All delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays. Delivery times exclude weekends and public holidays.

💳 Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Is my payment information secure?
Absolutely! We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.
Do I need to create an account to place an order?
While creating an account makes future purchases faster and allows you to track order history, you can also checkout as a guest if you prefer.

🔄 Returns & Exchanges

What is your return policy?
We stand behind every product with our quality promise. If you’re not completely satisfied with your purchase, you can return it within 15 days of receipt.
What if my bedding doesn’t match my expectations?
Whether it’s Buckwheat Pillows that aren’t right for your sleep style or Duvet Covers that don’t match your decor, we’re here to help. Contact our customer care team to initiate a return.
Are there any restrictions on returns?
Returns must be initiated within 15 days of receipt, and items should be in original condition with tags attached. For hygiene reasons, some products may have specific return requirements.

🌍 About Qbedding Store

Where is Qbedding Store located?
Our company is based at 754 Chapmans Lane, Albuquerque, US 87107, but we serve customers worldwide with our premium bedding solutions.
What makes Qbedding Store different?
As a global brand serving customers from Albuquerque to Asia, we’re committed to making quality sleep accessible worldwide. We combine exceptional value with premium products and reliable service.

Still Have Questions?

Our customer care team is here to help! Contact us at [email protected] and we’ll respond promptly to ensure your Qbedding experience is seamless from order to delivery.

Ready to transform your sleep? Shop our collections today and experience the comfort you deserve!