Term and Conditions

1. Introduction

Welcome to Qbedding Store. These Terms and Conditions govern your use of our website and the purchase of our premium bedding products. By accessing our website and making a purchase, you agree to be bound by these terms. We are committed to providing you with exceptional quality bedding while ensuring a transparent and secure shopping experience.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Be at least 18 years old or have parental consent

2.2 Prohibited Activities

You may not:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data
• Make false or fraudulent purchases

3. Products and Services Description

3.1 Product Range

Qbedding Store specializes in premium bedding products including:

• Bedding sets and bedspreads
• Blankets and comforters
• Various pillow types (Buckwheat, Memory Foam, Herbal, Fiber)
• Duvet covers and inserts (Cotton, Silk, Wool, Fiber)
• Sheets and pillow shams
• Summer mattress toppers and towels

3.2 Product Quality and Materials

We take pride in our meticulous craftsmanship and use of quality materials. Each product is designed to provide optimal comfort and support for your wellbeing. Please note that natural materials may have slight variations that enhance their unique character.

4. Order and Payment Terms

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been shipped.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Currency

All prices are displayed in US dollars. We reserve the right to adjust prices due to market conditions, though orders already placed will be honored at the price confirmed at time of purchase.

4.4 Shipping Information

Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping

Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipping

5. Returns and Refunds Policy

5.1 Return Window

We accept returns within 15 days from the delivery date, provided the items meet the following conditions:

• Unused and unwashed
• Original tags attached
• Original packaging intact
• No signs of use, washing, or damage

5.2 Return Process

To initiate a return:

1. Contact our customer care team within 15 days of delivery
2. Provide order information and reason for return
3. Wait for return authorization (1-2 business days)
4. Ship items to our returns center at 754 Chapmans Lane, Albuquerque, US 87107

5.3 Refund Processing

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

5.4 Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

• Buckwheat Pillows (allergen concerns)
• Herbal Pillows (sanitization limitations)
• Memory Foam Pillows (vacuum packaging cannot be restored)
• Items without original tags or packaging
• Products showing signs of use or damage

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Qbedding Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

7.1 Product Use

Qbedding Store products are designed for personal residential use. We are not liable for any damages resulting from improper use, modification, or failure to follow care instructions.

7.2 Website Availability

While we strive to maintain continuous website availability, we are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim relating to our products or services shall not exceed the purchase price of the products in question.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information in compliance with applicable data protection laws.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in Albuquerque, New Mexico.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

Thank you for choosing Qbedding Store. We appreciate your trust in our premium bedding products and are committed to ensuring your complete satisfaction.